Rakuten Travel Promo Code Summary
Explore the best Rakuten Travel promo codes and travel deals for April 2025. From exclusive Rakuten Travel discount codes to travel bundles, payment tips, refund policies and more, we’ll show you how to save on activities, hotels, flights, and travel packages for your next adventure from the UK with Rakuten Travel.
Rakuten Travel Promo Code
We have collected all the Rakuten Travel promo codes that work on Rakuten Travel.
Click the button below to view and copy the Rakuten Travel promo code and it will be navigated to Rakuten Travel. To use the Rakuten Travel promo code, please copy and paste it.
[5%] Promo Code
For First-Time buyers only
[5%] Promo Code
Minimum Spend: None
[10,000 JPY] Promo Code
Minimum Spend: 100,000 JPY
We'll add new promo codes as soon as they become available!
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Rakuten Travel Promotions
We have summarised all the promotional events that Rakuten Travel is running.
Click the [Check Promotion] button below to be taken to the relevant Rakuten Travel promotion.
[5%] Early Bird Special
For products in the promotions below only
We'll add new promotions as soon as they become available!
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How to use Rakuten Travel Promo code
① Visit Rakuten Travel Homepage
Rakuten Travel promo code can only be applied when accessed through Rakuten Travel link
Or click on the Rakuten Travel promo code to go to Rakuten Travel
② How to use Rakuten Travel Promo Code
Enter ‘Rakuten Travel Promo Code’ at checkout
Enter the Rakuten Travel promo code in the Rakuten Travel promo code box and confirm that the discount has been applied
Rakuten Travel Booking Guide
Thinking of booking with Rakuten Travel UK? Here's how Rakuten Travel facilitates hotel and travel reservations for UK travelers. Whether you're searching for last-minute deals or verifying your booking details, understanding Rakuten Travel's confirmation and booking management processes ensures a seamless travel experience.
Rakuten Travel Booking Summary
From prompt email confirmations to accessible e-vouchers and user-friendly booking management, Rakuten Travel UK offers a dependable and efficient platform for reserving travel products, including hotels. Here's how Rakuten Travel manages confirmations, booking access, and customer support for UK users.
Rakuten Travel | Travel Services |
Booking | Confirmation email with booking details sent immediately upon completing your reservation. |
Voucher Delivery | E-voucher accessible via the Rakuten Travel website under 'My Reservation'. |
Booking Access | Log into Rakuten Travel > Go to 'My Reservation' > View, manage, or cancel your booking. |
Support Options | Customer support available via phone from 9 a.m.–6 p.m. SGT, 365 days a year. Assistance provided in English, Mandarin, Cantonese, or Korean. |
Missed | Check junk/spam folder → If not received, access 'My Reservation' online or contact Rakuten Travel support. |
Send to | Update your email preferences in your Rakuten Travel account settings or contact support for assistance. |
Extras | Many bookings offer free cancellation, instant confirmation, and exclusive member benefits. |
Rakuten Travel Booking Methods
Here’s a breakdown of how to book with Rakuten Travel UK when reserving Hotels, Flights, Rail Passes, or Tours from the UK.
Whether you’re using a Rakuten Travel promo code or planning a Japan trip from scratch, this guide shows you exactly how to book, manage, and confirm everything smoothly.
① Rakuten Travel Hotel Booking
How to Book:
1. Visit global Rakuten Travel and select your destination
2. Enter check-in/check-out dates, number of guests, and search
3. Browse available properties and filter by price, rating, or cancellation policy
4. Select your room type and proceed to checkout
Confirmation:
- Most hotel bookings are confirmed immediately after payment
- You’ll receive a confirmation email with full booking details
Booking Features:
- “Pay Later” options on select properties
- Multi-language support and pricing in GBP
- Free cancellation filters available
- Earn and redeem Rakuten Points
② Rakuten Travel Domestic & International Flights (Japan Region)
How to Book:
1. From the Japan site, go to the Flights section
2. Enter departure/arrival airports, travel dates, and number of passengers
3. Compare airlines, prices, and fare types
4. Complete traveller details and payment
Confirmation:
- A confirmation email is sent once your payment is processed
- E-ticket details are available via My Reservation
Note:
- Cancellation/refund depends on airline fare class
- Changes must be requested through airline or Rakuten Travel support
③ Rakuten Japan Rail Passes & Transit Options
How to Book:
1. Navigate to the Japan Rail Pass or Transportation section
2. Choose the pass type (e.g. JR Nationwide, regional passes)
3. Enter number of travellers and intended activation date
4. Confirm order and complete payment
Delivery & Pickup:
- Rail Pass Exchange Orders are mailed to your registered address
- You must exchange them in Japan at a designated JR counter
- Voucher includes pickup instructions
Tip:
- Order your pass at least 7–10 business days before departure if using UK shipping
④ Rakuten Travel Tours & Cultural Experiences (Region Dependent)
How to Book:
1. From the Rakuten Travel home page, browse under “Things To Do” or regional experiences
2. Choose from options like sake brewery tours, Mt. Fuji day trips, cultural workshops, etc.
3. Select date and number of participants
4. Review details and complete payment
Confirmation & Voucher Access:
- You’ll receive a confirmation email after booking
- In some cases, physical vouchers or redemption info will be included via email
Highlights:
- Activities curated by regional partners in Japan
- Filters for English-speaking guides or pickup availability
- Great for UK travellers looking for authentic local experiences
How to Cancel or Request a Refund on Rakuten Travel
Change of plans? Here’s how cancellation and refund policies work when booking through Rakuten Travel as a UK traveller.
Whether you're cancelling a hotel stay due to personal plans or unexpected circumstances, this step-by-step guide helps you manage it smoothly.
How to Cancel Rakuten Travel
Step 1: Review the Cancellation Policy
Rakuten Travel does not set the cancellation policy—the property does.
You can find the exact terms for your reservation on the Reservation Confirmation page.
To check your cancellation policy:
1. Log in to your account
2. Go to My Reservation
3. Open the relevant booking and review the cancellation conditions shown there
Important:
- If your reason for cancellation is due to unavoidable events (e.g. natural disasters, illness, accidents), you must contact the property directly
- Supporting documentation (e.g. medical certificate, flight changes, etc.) may be required for the property to waive cancellation fees
Step 2: Cancel Your Booking
If your reservation is eligible for cancellation:
1. Go to the Reservation Confirmation page
2. Click the Cancel button (if available)
3. After cancellation is complete, a confirmation email will be sent
Note:
If you don’t see a Cancel button, contact the property directly and request cancellation
For bookings made on the old version of the Rakuten Travel website, a cancellation email may not be sent. Please confirm the status manually under My Reservation
Step 3: Refund Timing & Processing
Refunds are handled according to the property’s individual policy and the payment method used.
- Once cancellation is confirmed, refund processing will begin
- Exact refund timing varies by bank or payment method
- To learn more about the expected refund timeline, refer to the Refund Timing Guide
About Rakuten Travel
Rakuten Travel is a trusted global hotel reservation platform connecting UK travellers to accommodations across Japan and beyond.
From traditional ryokans and onsen resorts to major hotel chains and business hotels, Rakuten Travel offers competitive rates, detailed property listings, and a seamless booking experience for both short getaways and long-term stays.
Whether you're planning a trip to Tokyo, Kyoto, or Hokkaido—or need last-minute bookings—Rakuten Travel makes it easy to search, reserve, and manage your stays online.
Bookings are available via the Rakuten Travel Global site with full support in English and GBP pricing.
Headquartered in Japan and part of the Rakuten Group, the platform is backed by decades of travel tech expertise and a strong commitment to service.
Why UK Travellers Choose Rakuten Travel
- Extensive Hotel Listings Across Japan, from Budget to Luxury
- Transparent Pricing with GBP Support
- Secure Booking and Instant Email Confirmation
- English Customer Support via Help Centre
- Rakuten Points: Earn & Redeem on Eligible Bookings
- Detailed Room Info Including Amenities, Check-in Times & Reviews
- Free Cancellation Options on Many Properties
- “Pay Now” or “Pay at Hotel” Payment Methods
- Frequent Sales & Seasonal Discounts
- Trusted by Millions of Travellers Since 2001
- Rakuten Travel Promo Code
Rakuten Travel Customer Service
Need help with your Rakuten Travel booking, cancellation, or refund request?
Rakuten Travel offers efficient and multilingual support through its digital channels.
- Best Way to Contact: Visit the Rakuten Travel Help Centre
- Phone Support (for international users):
+65 6653-8400 (9:00 a.m.–6:00 p.m. SGT, 365 days/year)
Available in English, Mandarin, Cantonese, and Korean
- Live Chat & Email Form: Available via the FAQ portal
You can also manage, modify, or cancel your booking directly through My Reservation on the website
Rakuten Travel FAQ
Q. Can I use a Rakuten Travel promo code or coupon?
Rakuten Travel does not currently offer general-use promo codes for UK users.
However, you may be eligible for limited-time discount campaigns or Rakuten Super Point promotions.
To check available promotions:
- Visit the Rakuten Travel campaign page
- Look for banners mentioning discounts, points back, or time-limited offers
- Some offers are automatically applied at checkout—no manual code entry needed
Note:
Rakuten Super Points can be earned and used if you’re logged in to a Rakuten member account
Campaign eligibility may depend on location, booking type, or member status
Q. Can I change a Rakuten Travel booking?
Yes, but it depends on the hotel or flight provider's policy.
To request changes:
1. Go to My Reservation
2. Select your booking
3. Review the Change or Cancel options available for your reservation
4. If change is not available online, contact the hotel or airline directly using the contact information provided
Note:
Not all bookings are changeable once confirmed
For unavoidable changes (e.g. visa issues, natural disasters), contact the property directly and provide documentation
Q. How do I cancel a Rakuten Travel booking?
If your booking is eligible for cancellation:
1. Log in to your Rakuten Travel account
2. Go to My Reservation
3. Click the Cancel button (if available)
4. You’ll receive an email confirmation after cancellation is completed
Important:
- Each property sets its own cancellation terms—check your confirmation email or reservation page
- Some bookings may incur cancellation fees or be completely non-refundable
- If cancellation is due to special circumstances, contact the hotel and provide proof (e.g. flight changes)
Q. Can I choose my room type or time slot when booking?
Yes. During booking, you can:
- Select your room type, bed type, and sometimes meal plans
- Choose check-in/check-out dates
- Add optional notes or preferences (e.g. non-smoking) in the comment field
Note:
Time slots for experiences or transfers (like tours or shuttles) are typically shown as availability dates or departure times during the booking flow if applicable.
Q. Can I cancel a Rakuten Travel hotel or package booking?
Yes—if the property allows it.
1. Go to My Reservation
2. Open the relevant booking
3. Click Cancel (if visible)
Tip:
Always check the cancellation policy on the property page before booking.
Some hotels offer free cancellation up to a certain date, while others are non-refundable.
Q. How do I change the number of guests on my Rakuten Travel booking?
To add or remove guests, you’ll typically need to cancel and rebook:
- To add guests: Cancel the current booking (if allowed), then rebook with updated guest info
- To remove guests: Some hotels allow changes by contacting the hotel directly
Note:
Modifying guest count may affect room rate or availability
Always confirm with the property if partial cancellations are possible
Q. Where can I get a Rakuten Travel Promo Code?
You can find Rakuten Travel promo codes at Rakuten Travel Promo Code
Check back regularly for the latest Rakuten Travel promo codes and promotions to save even more!
